Webroot Mobile Security 4+

Problems with Safari

I use webroot on all of my devices and laptop but recently it has started redirecting web pages n my iPad to error 404. With help from Apple rep we found it to be the webroot extension in the safari settings. I turned that off and the problem went away. Webroot needs to fix this.

Developer Response ,

We regret the inconvenience; our team is constantly working on this issue and will be fixed very soon.

Favorite Gripe

I won't debate Webroot's security claims for its Mobile Security browser. I'm not sufficiently geeky for that. Apparently, what I have downloaded is a Google Chrome browser with at least one modification, that being, it is claimed, the ability to integrate with the Safari browser and somehow enhance that browser's security.

My complaint is with something that wasn't modified. Webroot's browser comes with some some preloaded favorites--bookmarks on the home screen--that are easily removed. Fine. Here's the problem: You can't put your own bookmarks there; no, you have to make sure a tab is open, click on the three little dots, and select 'Bookmarks' from the menu (by the way, if you can't find various things, it might be because the menu scrolls, so some of it is hidden, by default).

In my case, if I can't make Startpage the default search engine, then I like to have it on the browser home screen. Now, Webroot's browser does have the option of choosing Duck Duck Go, which I did, but I've read that Startpage not only has Duck Duck Go's privacy advantages, it's a much greener choice, because the hardware that provides it uses much less energy than Duck Duck Go's. Too bad I can neither access it though the address/search bar nor via a home screen favorite.

Request to Webroot

Thanks to corruption that has pretty much destroyed iOS security as a whole, antivirus protection has pretty much become necessary on iOS devices. I believe that Webroot made the right call in creating an antivirus app to address this issue. However I think they should have created a new app for this instead of completely erasing their web browser. Recent reviews show how much people relied on Webroot’s browser. I hope that Webroot sees those reviews and remakes the browser to make things better for those customers. I personally believe that Webroot should have both a web browser app and an antivirus app available separately for customers to use.

Developer Response ,

Sammycat2005, thank you for your question. My apologies for the late reply.

1. Do these features include the security filters on search engines, like google, on the safari app just like the old secure web app did? The new Webroot Mobile Security does not provide annotations on search results pages but will stop you from going to a malicious site.

2. Do these features include any type of ad blockers? At this time, we do not have ad blocking capability.

3. Do these features require a Webroot account in order to use these features?
After downloading the new Webroot Mobile Security app you are have all the features that are available.


Please don’t hesitate to post more questions or comments - or if you have more feedback please send an email to webrootmobile@opentext.com