The backup job has failed because the required Exchange Granular add-on license is not available for this product

Error code

Product

Applies to

BA62

BackupAssist

For BackupAssist v9.2.3 or later.

Description

Your backup job has failed to run because the free trial period for the Exchange Granular add-on has expired and BackupAssist Desktop does not support Exchange Granular add-on licenses.

Resolution

In order to use the Exchange Granular add-on, you need to be running the BackupAssist Server product.

Last updated

Created

Further assistance

18th Mar 2016

18th Mar 2016

BackupAssist Support page